When Banks Get It Wrong: How One Woman Challenged Her Credit Report Error – and Won!

Credit Report

At Anthony Joyce & Co. Solicitors, we recently settled a Circuit Court case for a client whose creditworthiness was severely impacted by a reporting error made by her bank.

The bank had incorrectly flagged her account as being under “legal proceedings” in the Central Credit Register (CCR) – an error that went unnoticed for years. As a result, our client:

  • Was refused credit by multiple lenders
  • Had to borrow money privately to get by
  • And eventually accepted a loan at an inflated interest rate

The emotional toll was just as serious — stress, embarrassment, and ongoing uncertainty about her financial future.

 

The Outcome

We initiated Circuit Court proceedings on her behalf and successfully secured:

  • A significant compensation payment
  • Full recovery of legal costs

While the case ultimately settled confidentially and without any admission of liability, the outcome restored our client’s financial confidence and delivered long-overdue closure – highlighting just how important it is to challenge incorrect credit reporting.

 

Why This Case Matters

This wasn’t an isolated incident. We’re increasingly seeing cases where people discover serious inaccuracies on their Central Credit Register, (usually at the worst possible time, like when applying for a mortgage, car finance, or personal loan).

In many instances, these errors stem from internal bank processes, miscommunication, or outdated reporting systems. What’s most troubling is that even when the mistake is eventually acknowledged, individuals are often left to deal with the consequences on their own. That can mean lost opportunities, mounting financial pressure, and the emotional burden of trying to explain a credit history that doesn’t reflect reality!

What this case highlighted, and what so many others show is how damaging a simple reporting error can be. And unless challenged, these errors can remain buried in a person’s record for years, silently affecting everything from loan applications to insurance rates.

 

Get Legal Advice Today

If you’ve been refused credit without a clear explanation, there may be more going on beneath the surface. Inaccurate reporting on your credit file can have serious consequences, but you don’t have to face it alone.

At Anthony Joyce & Co. Solicitors, we’ll take the time to understand your situation, review your credit history, and advise you on the best legal steps available to put things right.

Reach out today – your financial future deserves clarity and protection.

 

 

Anthony Joyce

Anthony founded Anthony Joyce & Co. Solicitors in March 2004 in the oldest part of Dublin known as the Liberties (originally a tax free part of Dublin!!). He is focused on building the practice in certain niche areas of law such as financial litigation and personal insolvency. Entrepreneurship is in his blood and he is on the board of a number of start-ups. If Anthony is not available he could be watching a SpaceX rocket launch, spending time with his two children or playing 5-a-side.

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